Month: March 2025

Have been absolutely amazing with service for my vehicle. Highly Recommend

Rob Sayles Feb 2, 2026

Fixed what the dealer couldn't! After months of diagnostics on my 2019 Highlander with my local mechanic, AND the Toyota dealership, I tried Eric's based off a review of someone with a similar problem. Shaun and the technician (Zach?) really pulled through. There was a latent electrical wiring issue, somehow related to the ABS Actuator and a trailer harness hookup that took some real thought. They spent the time to trace and properly evaluate what needed to be repaired, and came through. The silver lining to this whole fiasco was that I got introduced to such an all-star shop. If you have any electrical wiring issues, skip the dealership and go right to Erics!

James Muehmer Feb 2, 2026

Absolutely amazing 👏 customer service was so great! After having my truck to 2 other mechanics who couldn't find anything wrong the fabulous guys at Eric's fixed my truck! Thank you, thank you, thank you!!!!!!!

Rebecca Gordon Jan 1, 2026

This is absolutely and without a doubt one of the best auto shops I’ve been too in Hamilton Ontario!!! I had taken My 2014 Chevy Malibu to this shop as it was not starting for some apparent reason so I had it towed over to the shop. I’ve got to say Korey did an excellent service on my vehicle and it is looking absolutely terrific and great!! I highly recommend this shop for those who are looking to get their vehicle fixed or serviced. Very courteous and friendly staff and excellent clean environment.

Abdul Rehman Qaisar Jan 1, 2026

Ron and I pick up our kia soul today from them. The service was amazing. They went up and beyond there service. Reason rates. Our car went there is poor condition and came out there in better form...we will definitely be going back. They even cleaned our car...very impressed. Thank you again Ron and Ginette Pereira

Ginette Pereira Jan 1, 2026

This was my first visit at this new Eric's location. I am very impressed with their service. Even though I just had an oil change they did a full inspection and included a written copy with pricing and photos. They also detailed the interior!! Amazing.

Pat Ward Jan 1, 2026

Excellent service. Solved an unusual electronic issue.

Jack Mersereau Jan 1, 2026

Thank you to the team at Eric’s for the great service! Super helpful, friendly, fast and efficient! Will recommend you guys to all our friends and family. Wishing all the staff a happy and healthy Christmas season 🎄🎄🎄

Debbie Vicentijevic Dec 12, 2025

Great Service. I have gone to Whitwell's for years looking forward to the new owner. Very happy with the recent service.

890mikes Nov 11, 2025

Hi, well, I'd say thank you very much for your help with my flat tire in the middle of the season, I know your agenda is really busy. Eric made the difference.

Klaus J. Martin Nov 11, 2025

It's a place where customer service is excellent, the service is fast, and the prices are good. Congratulations!

Luis Nino Nov 11, 2025

Eric's Automotive in Hamilton, Ont, has been a good experience for me. I've been to many garages in Hamilton and i can say without a doubt that they are top-notch! The are friendly and professional when you first meet them, They explain in detail what they were going to do regarding repairs (in my case it was the air conditioner) on the vehicle and what it cost up front. The part I was happy about is that they honoured the repairs in a timely manner and they encourage you not to hesitate bringing the vehicle back if there was an issue. I recommend them! Edited to five stars as my husband has brought our cars to Eric’s now many times and the service has been consistently excellent.

L Cunningham Jul 7, 2024

Great experience as always and excellent work on the repairs needed today. You can always trust Eric's for honest advice and support.

Loretta Jaunzarins Nov 11, 2025

Got my car in quickly and the detailed report was very well done.

paul farrauto Nov 11, 2025

I would highly recommend Eric’s Automotive for any service big or small. The staff are friendly, polite and very accommodating. I really appreciated the shuttle service to my home and then being picked up when my car was ready. I will definitely use their service again!

Sal Alfano Apr 4, 2024

I first became a customer at their old location and have followed them to their new location. They answer any and all questions openly and transparently - nothing sketchy here and fantastic customer service. They are also extremely well organized and clearly value their customers and their brand.

Chelsea Beckerton Nov 11, 2025

I was a little concerned when I found out It's not really Whitwell's anymore and Jamie is no longer there but I was very pleasantly surprised. The service was great and detailed. More importantly they found a noise that was elusive that was driving me crazy and no one else could find it including another garage that said it was our shocks, replaced them and the noise was still there. Eric's has our business from now on!

Brian Melnike Oct 10, 2025

Eric’s Automotive has great customer care, they are efficient yet thorough, do honest work and cost-effective. I recommend this auto-shop :-)

S Sharp Oct 10, 2025

My workplace brings their vehicle here, so I thought I’d give them a go. I was impressed. They include pictures of the parts in your car that need fixing, as well as animations that teach you about what these parts do. I’ve learned more about cars by bringing mine here than I have when people tried explaining things to me. Really cool. Staff is also helpful, polite and patient.

Ana Cunha Sep 9, 2025

Wow! Excellent service. Very friendly. Quick and easy service. Nice little extras to show they care like a little gift bag in the car at pick up and they vacuum and wiped down inside the car free of charge! Would definitely recommend. Needed a safety certificate and they were fare priced.

Laura I Sep 9, 2025

Amazing customer service. It can feel a little daunting taking my car in but Korey walked me through everything, my cars inspection was well documented, everything was thoroughly explained to me. Will definitely bring my car back for service in the future!

Rebekah Short Jul 7, 2025

The staff was friendly and professional. The systems in place provide a thorough evaluation of your vehicle’s needs and allows you to make an informed decision. The work was done in a timely manner and on budget with the estimate. I was extremely impressed with the service provided and will be back.

Thomas Shears Jul 7, 2025

My family seriously appreciates the attention, cleanliness, knowledge and professionalism Eric's Automotive offers to the community. Thank you for being an asset to our car loving family. We will forever work with your business - Brennan W

HAMILTON VINYL Jul 7, 2025

First time visit to this business. Needed work on AC unit in my car. Let me say this, they are polite, professional, and courteous. This is how a business should run. I felt valued and respected. Complementary car clean, photos taken of car and recommendations. No pressure. Their service is top shelf and would definitely recommend and go back.

Josh Mamer Jul 7, 2025

Eric’s Automotive was so helpful in a pinch. They were able to take my car in sooner than expected, and everything has been working perfectly since. Thank you to Korey for helping me out, and making this a seamless process. I would recommend their services.

Alexandra Piccolo Jul 7, 2025

I am very happy with this Auto shop! Korey at the front desk is very welcoming and kind! All the guys in the shop know what they are doing! Thank you for such great service!

The After Glow Jul 7, 2025

Hands down the best place to take your vehicle for service. Excellent communication, questions are encouraged, overall great service to the customer. Very welcoming environment.

Matthew Jun 6, 2025

Had a great experience at Eric's. Broke a rear wheel spring. They did a diagnostic on my car fixed the issue gave me a detailed report of potential things to watch for going forward. Spent time and listened to my concerns and answered and explained things to me. Serviced and cleaned my car after repair was done. Shuttle service very convenient as well. Would highly recommend them. 😊

Lysa Springer Jun 6, 2025

So glad I found Erics automotive. Honest, transparent & quality work. Also helps that everyone I’ve encountered is super personable and maybe even a little funny… (🙃) They provide a comprehensive digital report of your vehicle (excellent for us non-car buffs) as well as a courtesy shuttle if needed. If you’re nice they might even clean the inside of your car. Kidding, they offer this to all customers. I had a 2012 automatic VW that showed no codes but would stall while stopped and while driving. (Super fun!) Typical car acted just fine when initially inspected. Eric asked if he could take the car home to allow him to drive the car further in hopes the issue would arise for him. YES, please take it and I hope it stalls. It did and they diagnosed and fixed her up quickly for me. Thanks guys, now you’re stuck with me!

C Watson Jun 6, 2025

Corey was very professional and kind in helping me assess the condition of a recently purchased a vehicle. The report Eric’s automotive supplied was impeccable and very persuasive. Thank you!

Laurie Kallis Jun 6, 2025

"Erics Automotive" is FIRST CLASS all the way!! It is so refreshing to have Erics crew work on my car. First rate, polite, and professional mechanics. No squawking intercom or radio blaring.They even give the interior a wipe down and vacuum the carpets! Very few garages (if any) offer this high level of service and skill.. ***** Sincerely H.D. Bates, Hamilton.

Howard Bates May 5, 2025

Last Friday, I had my car serviced at Eric’s Automotive — as always, the service was excellent! They were open and honest about what work needed to be done right away and what could wait. The process was quick and efficient, and they even included an Uber ride from home to pick up the car. Wow — that’s above and beyond! Julia

Julia Kovalenko Aug 8, 2022

Great job and the people are great

Jon Millington Mar 3, 2025

My go-to for many years now. Always a positive experience with the team at Eric's. Great service, honest assessments and detailed reports. Zero complaints.

James van der Woerd May 5, 2025

My nightmare car issues started several months ago. The whole experience made me learn more about cars I’ve ever had to learn in life. Eric’s Automotive was the sixth mechanic I brought my car to because the other five mechanic (including VW dealership), could not fully figure out the issues of cold engine stalling, misfiring, and engine flooding. Five other parts, and multiple repairs/inspections were done on my vehicle at an attempt to fix my misfiring in two cylinder’s, but each time the engine light and same codes would come back. Already spent close to 2 grand before I went to Eric’s. Most of those mechanics worked on my vehicle, or inspect it, only to tell me they didn’t provide specific services needed for Volkswagen vehicles such as GDI repairs, or carbon cleaning. It makes no sense to me why many mechanics today don’t have the knowledge or technological skills, and or just the modern tech needed to diagnose newer vehicles. I’d appreciate it more if they turned me away if they didn’t have the ability to fully work on my vehicle in the first place, instead of guessing. I wish I had found Eric’s automotive first, and despite them missing the problem in their initial inspection, and the problem persisting after the carbon cleaning; they were quickly able to pin point the issue, and put in their own parts in my vehicle to confirm, prior to ordering and replacing expensive parts. The carbon cleaning was on the expensive side, along with all four injectors and pump being replaced, the total was just shy of $5k, with three weeks of work. My vehicle runs 90% better than it was before! They did inform me of all the other work needed that I can’t afford just yet, that should bring my car back to running perfectly once I get that completed at a later date. The last mechanic prior literally gave up on my car and told me it wasn’t sounding too good and to sell it. I’m grateful for all the hard work Eric, Corey, and the team did for not giving up on my vehicle! If it wasn’t for their dedication, I wouldn’t have a vehicle to care for my disabled daughter. May God Bless everyone who works there. 🙏♥️

Mandy May 5, 2025

Amazing customer service, they were transparent, explained my options to me, and at no point pressured me to take a specific choice over another. Highly recommend them for their honesty alone.

Shalom Tzvi Shore Apr 4, 2025

Got my car serviced here. Friendly staff, great price and overall excellent dealing with this shop. Thanks Eric + Team.

Noah Hoeflaak Apr 4, 2025

Fantastic customer service, extremely skilled mechanics. They keep my new Lexus running top notch. These guys can work on any make, or model.

Andrew Simopoulos Apr 4, 2025

Recently left my Jetta TDI at this location. Very welcoming, and very friendly. They keep you informed about everything that is being worked on and any details that require change or your approval. Thanks again!!

A. K. Apr 4, 2025

When I was in a really tough spot, Eric's squeezed me in on short notice and went above-and-beyond to provide excellent service. Such a kind bunch of dudes. Responsive, transparent and trustworthy. 10+ stars

Lara Stewart-Panko Apr 4, 2025

Eric’s Automotive is great, they got my car in within a couple days of calling them, their prices were more than competitive, they have a shuttle service so you’re not stuck having to take an uber or the bus after dropping your car off, and they even detailed my car after doing the work on it. I will be going back again.

Sam Rumleski Mar 3, 2025