Month: September 2025

Excellent work! I highly recommend this shop. They are honest, direct, and practical in their work. The shop is well-located, open, bright, and clean. The free shuttle service (via Uber) was easy to use, and NO-Stress--got me home and back to the shop, once my van was fixed with no worry. (As I'm stressfully down to one vehicle right now.) They identified and properly fixed my A/C problem at a reasonable price, after my own (shade-tree mechanic/off the shelf) attempt to do so. They even did a courtesy interior clean-up of my messy family mini-van. (No shop has ever done that for me and my family van.) They also gave me a printed out sheet of the mechanic's inspection which served as a "heads-up" to what I might consider doing down the road. This is a helpful in-hand take-away roadmap as to where my van is going. All said, I really appreciate the professional attention! Thanks Eric and your excellent crew.

Joseph Sokalski Jul 7, 2026

The best! Over 30 plus years of driving, the very best automotive shop I have ever visited. From providing me with the information I needed to make decisions, to trying to give me the best cost-effective solution for a unique problem, to wrapping up my phone cord in a neat spiral in my cupholder, the best service. Thanks Everyone. Highly highly recommend.

Chris Rowsell Jul 7, 2026

Listened to my problem, made sure that the solution was the right one. bonus- cleaned the dust on the dashboard I could never reach! Liked the photos and report card. very helpful.

Elizabeth Kata Jun 6, 2026

I’m a little late sending in my review, I stopped in a few months ago…The staff were welcoming, friendly, and very accommodating. They have even checked in to make sure everything was running smoothly since the service. They provided a detailed inspection report with pictures sent directly to me, which made everything clear and easy to understand. The shuttle and detail service was a great convenience, and they were able to take me in right away and get everything handled quickly. Excellent customer service and a team that truly cares making the process easy for their customers. Highly recommend!

Amanda Allen Jun 6, 2026

Very Detailed and Very good service. Definitely Coming back here again to service my car. They will explain to you what really happen to your car after they fixed it hand ups to that.

Carl Corpuz Jun 6, 2026

Best service I ever receive at a garage in my life they went above and beyond of the job my truck went in for highly recommend

Darrell Cooper Jun 6, 2026

Took my lil Escape in for AC service and they fixed it Phew! 1st time. Booking appointment on line was easy and the staff working were all very friendly and helpful. They also did a thorough interior cleaning was a nice surprise and such an added bonus! Thank You.

Deb Wilson Jun 6, 2026

Service changeover tires - Eric’s team was fast and efficient. Easy to make an appointment as well!!

Sam Randle Jun 6, 2026

I can’t say enough positive things about these guys. From the front counter customer service, to the detailed vehicle inspection. Oh, did I mention they vacuum your interior as a courtesy? I will definitely be bringing my Tesla here from now on. Keep up the great work Korey and Kyle. Cheers, Matt

Matt Nomi Jun 6, 2026

Thanks for putting a ramp out front for disabled.However the washrooms and reception needs some tlc.Korey and Eric are great.

Thomas Haylock May 5, 2026

Car was repaired as requested and price was as quoted. Reception staff are knowledgeable, friendly and helpful.

Nancy Hayes May 5, 2026

What a great team. They leant me a loaner car for the day so that I didn't need to take the day off work. The inspection of my car was very detailed. Very fair prices too. They clean the inside of the car (the worse part to clean) instead of a half-ass outside wash that most shops do. Great idea team! I'II go back next time I need service, hopefully no time soon.

Mr. Hipphead May 5, 2026

Corey was wonderful! Kind, professional, and transparent throughout the process. As a woman getting car repairs, I really appreciated the honesty & straightforward service. Highly recommend!

Hanna May 5, 2026

Had an excellent experience! Professional and honest staff, great prices and great service! Will for sure be returning for any future service to my vehicle. Highly recommended!

Jordy Hannah May 5, 2026

Korey and Eric were amazing, they went above and beyond to explain everything that had to be done with my car, I would definitely recommend this place. Thank you

Emma Szocik May 5, 2026

Excellent service. Reasonable priced. Eric, thank you for a great costumer service.

Geo Z Apr 4, 2026

Efficient and fair. Good advice.

Kenneth Taylor Apr 4, 2026

Both Eric and Korey were kind and knowledgeable regarding the repair and maintenance of my vehicle. Eric walked me through my vehicle report and gave me an idea of the maintenance my car will need in the future. I noticed my floor mats were clean too, thank you for that! Appreciate the excellent service.

Sarah Hines Apr 4, 2026

First of all if I could leave more than 5 stars I definitely would! I’m so happy with the service at Eric’s. They went above and beyond to fit my car in to make sure I was safely on the road for my commute to work! Professional, friendly, accommodating! I really like the service report they send - it breaks down what is good with your vehicle, what needs to be done, and what is upcoming. It’s visual and easy to understand! Thanks so much Eric!!

Shivonne Lewis Apr 4, 2026

Friends recommended Eric to us and was absolutely the best decision made, keeping us informed each step. Highly recommend them

Tara M Apr 4, 2026

Great staff and great service! Thank you Eric’s!

Carl Jennings Apr 4, 2026

It’s great to finally find a shop that’s this professional, efficient and reliable. 10/10 experience highly recommend.

Christopher Telford Apr 4, 2026

BROUGHT MY TESLA AND THEY WENT ABOVE AND BEYOND!! GREAT SERVICE!! INCREDIBLE COMMUNICATION!!

Anthony Caputo Vlogs Apr 4, 2026

Took my car in to have the winter tires removed. First vist since the change from Whitwells. Job was done quickly in a couple of hours. Best of all they cleaned the interior of my car too!! Friendly staff. Thank you.

RGN3 Mar 3, 2026

Excellent auto shop and highly advise anyone to bring in their vehicle for service that they require.

Allen Stokan Jan 1, 2024

My go to place for my car now. I took my car to Eric’s Automotive at the beginning of February & I couldn’t be more happy with the outcome of my car. My car had to have lots of work to be done, and Eric’s automotive made me feel very comfortable with not knowing a lot about cars. I didn’t feel like I was getting scammed at all. They were very polite and very accommodating. They detailed my car on top of the hard work they did. Hands down the best auto shop in hamilton, they’ve earned my full trust. Absolute great work & customer service. I highly recommend!

Julia Lane Mar 3, 2026

These guys are great! I took my parents car in for a seasonal tire change and they also provided a detailed inspection report with recommendations, pictures and explanations of any issues. They also did a vacuum and wipe down as well! I then took my car in for a Safety Standard Certificate (SSC) inspection and seasonal tire change where they helped me understand and determine options for tire issues and also another quick clean!

Christopher Surujbally Nov 11, 2022

I've been using Eric's automotive exclusively for the last number of years and have always been satisfied with their work. They always take the time to explain the details of what needs or can be done. More often than not they've gone above beyond what I would expect from a service garage.

Todd Dowd Jun 6, 2021

Have been absolutely amazing with service for my vehicle. Highly Recommend

Rob Sayles Feb 2, 2026

Fixed what the dealer couldn't! After months of diagnostics on my 2019 Highlander with my local mechanic, AND the Toyota dealership, I tried Eric's based off a review of someone with a similar problem. Shaun and the technician (Zach?) really pulled through. There was a latent electrical wiring issue, somehow related to the ABS Actuator and a trailer harness hookup that took some real thought. They spent the time to trace and properly evaluate what needed to be repaired, and came through. The silver lining to this whole fiasco was that I got introduced to such an all-star shop. If you have any electrical wiring issues, skip the dealership and go right to Erics!

James Muehmer Feb 2, 2026

Absolutely amazing 👏 customer service was so great! After having my truck to 2 other mechanics who couldn't find anything wrong the fabulous guys at Eric's fixed my truck! Thank you, thank you, thank you!!!!!!!

Rebecca Gordon Jan 1, 2026

This is absolutely and without a doubt one of the best auto shops I’ve been too in Hamilton Ontario!!! I had taken My 2014 Chevy Malibu to this shop as it was not starting for some apparent reason so I had it towed over to the shop. I’ve got to say Korey did an excellent service on my vehicle and it is looking absolutely terrific and great!! I highly recommend this shop for those who are looking to get their vehicle fixed or serviced. Very courteous and friendly staff and excellent clean environment.

Abdul Rehman Qaisar Jan 1, 2026

Ron and I pick up our kia soul today from them. The service was amazing. They went up and beyond there service. Reason rates. Our car went there is poor condition and came out there in better form...we will definitely be going back. They even cleaned our car...very impressed. Thank you again Ron and Ginette Pereira

Ginette Pereira Jan 1, 2026

This was my first visit at this new Eric's location. I am very impressed with their service. Even though I just had an oil change they did a full inspection and included a written copy with pricing and photos. They also detailed the interior!! Amazing.

Pat Ward Jan 1, 2026

Excellent service. Solved an unusual electronic issue.

Jack Mersereau Jan 1, 2026

Thank you to the team at Eric’s for the great service! Super helpful, friendly, fast and efficient! Will recommend you guys to all our friends and family. Wishing all the staff a happy and healthy Christmas season 🎄🎄🎄

Debbie Vicentijevic Dec 12, 2025

Hi, well, I'd say thank you very much for your help with my flat tire in the middle of the season, I know your agenda is really busy. Eric made the difference.

Klaus J. Martin Nov 11, 2025

It's a place where customer service is excellent, the service is fast, and the prices are good. Congratulations!

Luis Nino Nov 11, 2025

Eric's Automotive in Hamilton, Ont, has been a good experience for me. I've been to many garages in Hamilton and i can say without a doubt that they are top-notch! The are friendly and professional when you first meet them, They explain in detail what they were going to do regarding repairs (in my case it was the air conditioner) on the vehicle and what it cost up front. The part I was happy about is that they honoured the repairs in a timely manner and they encourage you not to hesitate bringing the vehicle back if there was an issue. I recommend them! Edited to five stars as my husband has brought our cars to Eric’s now many times and the service has been consistently excellent.

L Cunningham Jul 7, 2024

Great experience as always and excellent work on the repairs needed today. You can always trust Eric's for honest advice and support.

Loretta Jaunzarins Nov 11, 2025

Got my car in quickly and the detailed report was very well done.

paul farrauto Nov 11, 2025

I would highly recommend Eric’s Automotive for any service big or small. The staff are friendly, polite and very accommodating. I really appreciated the shuttle service to my home and then being picked up when my car was ready. I will definitely use their service again!

Sal Alfano Apr 4, 2024