My father was a mechanic, and I do a lot of stuff on my own, so I know the business and trade pretty well. This place is excellent.
Customer service is great - shuttle to and from home, clear outline of diagnostics and cost, and repairs and costs, and the bonus washing inside and out, something I myself have not done in far too long. Their diagnostic report is thorough and fully costed out (except one part they were having trouble getting a price on from the dealer - not their fault). I had an exhaust problem, expected to have to replace a lot of expensive stainless steel, instead they noted it was brackets and hangers and did a weld repair quickly and for much lower cost. Many unscrupulous places would have replaced a bunch of exhaust parts to make more money. This aspect of the service alone means Eric's is that most valuable of repair shops - a trustworthy one. Highly recommended.
Matthew McGarvey Jun 6, 2023