Our Reviews

It was a great experience ! The most exceptional thing they do is taking photos of the areas of the full car where maintenance or repair needs to be done, categorize those according to the priority and provide the quotation for the same to the customers. The have a shuttle service too. Well done Eric’s Automotive 👏 !

Md Fahad Islam Sep 9, 2023

I'm extremely pleased with all the service and work done on my car. The report with photos and videos made the process transparent and clear to understand. They were honest the whole time.

Alejandro Meneses Sep 9, 2023

I needed a new garage thank goodness I found Eric’s. The best service I have had in years. And to clean my car after the repairs..priceless. I’ll be a repeat customer thank you all especially Kyle!!

Suzanne Dice Sep 9, 2023

Best place I’ve ever had a car serviced at in 35 years. So honest and kind. My son and I both take our cars there and we always will. Thank you 🙏.

Jodi Griffiths Sep 9, 2023

If i could of gave them a 6 ****** star i would have every business should go there to see how a business should be run thanks guy for giving me a great experience with my car

Gym On Plains Aug 8, 2023

1st time there for repairs, would highly recommend!! great shop great techs! Thank you! 2nd time there yet again they deliver 110%

Rob C Aug 8, 2023

Highly recommend. They provide a full user friendly report of your vehicle. The work done was completed promptly and my car runs great. Fantastic customer service, Thank you. I will definitely be back.

amber parente Aug 8, 2023

I love that I get my car serviced and never have to lift the hood....ever! I know my car is taken care of

Roberta I 9oohy Watt Jun 6, 2023

Not only did they do a terrific job every time, but they also helped my husband with a few things he could no longer do...thank you Eric & staff for being so kind and caring and thoughtful...

Marianne Vogel Aug 8, 2023

Great service, and fantastic customer service!

Kim Ready Jul 7, 2023

Great garage! Friendly and super professional! Definitely recommend

Justin Beltrano Jul 7, 2023

Couldn't recommend these guys enough. very professional and honest. Everything is explained to you in details. Have complimentary shuttle and detailing serivce. Will definitely stop by in the future for more work

Sepehr Farahmand Jul 7, 2023

I needed my breaks done and am always hesitant about where I get work done as I find that a lot of places try and sell me on extras that I don't necessarily need. I was impressed with the overall inspection and report on my car. Showing me the issues and what that part was necessary for. They were super quick and had my car back to me by the end of the day. I will definitely be back and highly recommend.

Liz Duivenvoorden Jul 7, 2023

Eric is by far the nicest mechanic in Hamilton, very helpful with German cars

Usman Qureshi Jul 7, 2023

Everyone we've encountered at Eric's Automotive were very kind, informative, helpful and understanding to provide us with truthful and detailed information, in writing and with diagrams, about the work to be done and what changed once completed. They've given their best effort to ensure that our car's running smooth and safely, with an added cleaning to both the inside and outside of the car as a welcoming gift to new clients, AND with discounts to keep us coming back if need be. The shop's a very clean and stylish space, and we couldn't be happier with our experience. I fully recommend EA service!

Meghan Guevarra Jul 7, 2023

I love the list of what is right, what needs to be done soon and an overall list of maintenance that should be done soon With pictures I also received a price list of how much each would cost They also cleaned inside my car and washed the outside Very happy will be going back

verna jonasson Jul 7, 2023

Professional and straight to business, Quality work and service with integrity. Recommended !

Johan Alucema Jun 6, 2023

Always a pleasure to deal with the team here! Top notch service and communication. If you are in the market for a mechanic, look no further.

Reid Karges Jun 6, 2023

Service was excellent and provided in a timely manner!

Ionatan Stan Jun 6, 2023

excellent

John Gehrke Jun 6, 2023

Very thorough work and friendly staff. They were very clear with what needed to be done and how long it would take. I will be taking my car back to them.

Lisa Ferriss Jun 6, 2023

My father was a mechanic, and I do a lot of stuff on my own, so I know the business and trade pretty well. This place is excellent. Customer service is great - shuttle to and from home, clear outline of diagnostics and cost, and repairs and costs, and the bonus washing inside and out, something I myself have not done in far too long. Their diagnostic report is thorough and fully costed out (except one part they were having trouble getting a price on from the dealer - not their fault). I had an exhaust problem, expected to have to replace a lot of expensive stainless steel, instead they noted it was brackets and hangers and did a weld repair quickly and for much lower cost. Many unscrupulous places would have replaced a bunch of exhaust parts to make more money. This aspect of the service alone means Eric's is that most valuable of repair shops - a trustworthy one. Highly recommended.

Matthew McGarvey Jun 6, 2023

Went to get my back shocks replaced and can’t say enough great things about the overall service. They even washed my smelly car lol! Will definitely be back!

Jayne Jun 6, 2023

Have visited numerous times and always receive amazing customer service. Highly recommend to anyone in the area!

Chloe Champion May 5, 2023

Recently went to Eric's Automotive for the first time to get a CEL checked. The staff was very friendly and transparent with all associated costs prior to performing the services. Very happy with the amount of time it took to service as well. I will definitely be going back for future services. -Kevin

k g May 5, 2023

This is the place to go, I've brought them 2 of my vehicles and am always 100% satisfied with the results. They're very thorough and transparent so you know you're not getting ripped off and they don't try to force work on you. They also take care of your vehicle as of it was their own. I highly recommend Eric's for all of your auto needs.

Krysty Trucking May 5, 2023

Amazing customer service! Great communication and value.

Kelly McCluskey May 5, 2023

Had many things replaced or repaired at Eric’s. Each time has been a pleasant experience. They are stroaght forward on explain problems/solutions. Pricing is fair and if there are any issues after a repair they are more than happy to rectify them. Korey and the rest of the team are top notch.

Evil Genius (Evil Genius Productions) May 5, 2023

Fantastic experience with them. Transparency in pricing and everything. Left a car to get checked before buying, they did a comprehensive pre check on it and helped me dodge a bullet by buying a junk car which would have turned out to be a money pit.

tapasvi lingesh May 5, 2023

The work was done at a reasonable cost and in the time promised. The staff is always respectful and courteous. The next scheduled visit is always programmed into the computer so I know when a service visit is due. As a bonus, they wash the car when the work is done.

Peter Hall May 5, 2023

My wife and I were stunned at how thorough and organized our report for our vehicle was. The staff efficiently communicated any issues that arose from our initial discussion and always had many options available which lessened the burden we had with a vehicle we inherited.

BrOkEn CoMPaSs Apr 4, 2023

This is the only place that I would take my vehicle. I also learned something that I had never heard before, how many people know that winter tires are directional, this old lady didn't. Thanks to the amazing staff, they spotted my error and reported it to me, then fixed it . Thanks guys, you're the best !

Rebecca Lang May 5, 2018

truly amazing service. very thorough and they really go above and beyond! my new automotive shop for sure.

jaclyn devreese Apr 4, 2023

Great service from the start to finish! Communicated all the details with me effectively, making sure I was understood what needed to be repaired and corrected and confirming with me what I wanted to have done. The complimentary services was the cherry on top, including the shuttle service from my home and back, to the interior and exterior wash and the complimentary tea while waiting. Would recommend to my friends and family!

Phillip La Apr 4, 2023

Been a customer of Eric’s auto since 2021, they kept 09 my hybrid Chevy running on its last leg when the hybrid battery went. I got probably another year out of that car from that. When it was time to put it out to pasture they were upfront and didn’t try to sell me unnecessary repairs or tack on some kind of end life fees Their exam fees are reasonable and they are very through in their inspections. The reports are incredibly detailed and informative. I’ve brought my new POS there recently and the reports I received allowed me to hold another mechanic accountable for their oversight. The other shop tried to sell me a tie rod for $500 when I returned again with complaints about my vehicle’s handling. When I need to visit a trustworthy shop, I book and appointment at Eric’s Automotive. I’m certain that they will ensure that my vehicle leaves in good working order, without over charging. When I can afford recommended services, I’ve gotten great guidance on what preventative maintenance would be best for my vehicle and budget. I just got that tie rod and some other suspension repairs, fluid maintenance, and a detailed inspection for tracking devices. They’ve taken fantastic care of me and my jeep. I’m certain the team at Eric’s will get another 200k km out of my vehicle for me. Also they have shut that drives you home and has a cool motorcycle

Emily Joiner Mar 3, 2023

Excellent service end to end. Easy appointment booking, excellent information and reference material using current communication software. Eric also spends the time explaining everything that was done, should be done, and needs to be done. Also had a quote prepared ready to answer the most important question. Will use again for sure.

Nick Kottelenberg Feb 2, 2023

Eric’s Auto provides the best service. They send you a complete car report on things that need maintenance, things that are suggested, and everything that is in good condition. Korey and Eric always take the time to explain what needs to be done and never try to upsell or guilt you into unnecessary service. They are professional, kind, and exceptional at what they do. The complementary car clean/wash is such a nice added touch that really shows they care about their customers.

Paige Proulx Mar 3, 2023

Excellent auto shop. Fully transparent, and not pushy what so ever. And the complimentary car wash is fantastic. Will be going back.

Sean Robertson Nov 11, 2022

Not even finished checking the car but I already love the service. Thank you for being so friendly/professional. Its great to have a mechanic who cares. My boyfriend brings his car here all the time and this was my first time dealing with them (with his car). Lol again Thank you!!

Kerri D Mar 3, 2023

Work is very thorough and honest.

Steve McGuigan Feb 2, 2023

Eric’s Automotive delivers excellent service for its customers. This business is also honest with its customers. It’s great that this business provides a report on your vehicle after each repair.

Alanna W Feb 2, 2023