It’s important to inspect things to discover the cause of a problem. If you’re feeling unwell and you’re not sure why, a doctor might inspect with an ultrasound. A plumber might inspect your pipes to look for a possible blockage.
For a vehicle owner, the best type of inspection is probably a digital one. If you’ve been searching, “Auto repair digital inspection”, “DVI near me”, “digital vehicle inspections Hamilton”, or something similar, we at Eric’s Automotive can help. Here’s what you need to know about digital vehicle inspections.
Eric’s Automotive is proud to offer auto repair digital inspections to drivers in the Hamilton area of Ontario. But just what makes an auto inspection digital and why are they better than the old way of inspecting vehicles?
Vehicle inspections are as old as the automotive industry, so inspection itself is nothing new. However, for most of automotive history, paper inspections were the most popular method, which has often been less than ideal.
Mechanics are skilled in many ways. They’re knowledgeable about the inner workings of automobiles, they have good analytical thinking skills, and they’re good problem solvers. They are not, however, renowned for their penmanship.
Illegible handwriting has long plagued the auto repair industry. Bad penmanship makes records hard to read, as do food and drink stains, lost papers, torn papers, smudges, and more. The whole inspection process was in desperate need of standardization and streamlining.
That’s why we at Eric’s Automotive adopted a digital vehicle inspection software. We use a computer tablet to inspect vehicles and record results. With digital vehicle inspections, or DVIs, our mechanics can follow a thorough process for inspection and can communicate their findings to each other and to our customers clearly and effectively with the help of photos and videos.
At Eric’s Automotive, we carefully inspect every vehicle that arrives at our King Street East garage. We utilize only the latest and most innovative technology to perform inspections. Our technicians record notes and save pictures and videos to special vehicle inspection software. Then they can send those saved images to clients to brief them on the status and condition of their vehicle.
After we discuss the results of your DVI with you, we can recommend next steps to take. Our inspection findings will reveal what repair, if any, your vehicle requires. Our service advisors can also suggest any routine maintenance that might keep your vehicle in good working order.
And sometimes the biggest benefit of a DVI is simply peace of mind. If we don’t find anything wrong with your vehicle, or simply something we can quickly fix, you can relax knowing there’s no underlying issue with your automobile.
There’s no need to keep searching for a DVI near you if you’re in the Hamilton area of Ontario. Just come over to Eric’s Automotive and we can provide the services you need. In addition to DVIs, we offer a plethora of automotive services, from routine tire service to urgent battery replacement.
To book an appointment for a DVI, or for any other service, please click here. To learn more about Eric’s Automotive, you can visit our website or call us at 905-549-1117
Took my lil Escape in for AC service and they fixed it Phew! 1st time. Booking appointment on line was easy and the staff working were all very friendly and helpful. They also did a thorough interior cleaning was a nice surprise and such an added bonus! Thank You.
Deb Wilson Jun 6, 2026
Service changeover tires - Eric’s team was fast and efficient. Easy to make an appointment as well!!
Sam Randle Jun 6, 2026
I can’t say enough positive things about these guys. From the front counter customer service, to the detailed vehicle inspection. Oh, did I mention they vacuum your interior as a courtesy? I will definitely be bringing my Tesla here from now on. Keep up the great work Korey and Kyle. Cheers, Matt
Matt Nomi Jun 6, 2026
Thanks for putting a ramp out front for disabled.However the washrooms and reception needs some tlc.Korey and Eric are great.
Thomas Haylock May 5, 2026
Car was repaired as requested and price was as quoted. Reception staff are knowledgeable, friendly and helpful.
Nancy Hayes May 5, 2026
What a great team. They leant me a loaner car for the day so that I didn't need to take the day off work. The inspection of my car was very detailed. Very fair prices too. They clean the inside of the car (the worse part to clean) instead of a half-ass outside wash that most shops do. Great idea team! I'II go back next time I need service, hopefully no time soon.
Mr. Hipphead May 5, 2026
Corey was wonderful! Kind, professional, and transparent throughout the process. As a woman getting car repairs, I really appreciated the honesty & straightforward service. Highly recommend!
Hanna May 5, 2026
Had an excellent experience! Professional and honest staff, great prices and great service! Will for sure be returning for any future service to my vehicle. Highly recommended!
Jordy Hannah May 5, 2026
Korey and Eric were amazing, they went above and beyond to explain everything that had to be done with my car, I would definitely recommend this place. Thank you
Emma Szocik May 5, 2026
Excellent service. Reasonable priced. Eric, thank you for a great costumer service.
Geo Z Apr 4, 2026
Efficient and fair. Good advice.
Kenneth Taylor Apr 4, 2026
Both Eric and Korey were kind and knowledgeable regarding the repair and maintenance of my vehicle. Eric walked me through my vehicle report and gave me an idea of the maintenance my car will need in the future. I noticed my floor mats were clean too, thank you for that! Appreciate the excellent service.
Sarah Hines Apr 4, 2026
First of all if I could leave more than 5 stars I definitely would! I’m so happy with the service at Eric’s. They went above and beyond to fit my car in to make sure I was safely on the road for my commute to work! Professional, friendly, accommodating! I really like the service report they send - it breaks down what is good with your vehicle, what needs to be done, and what is upcoming. It’s visual and easy to understand! Thanks so much Eric!!
Shivonne Lewis Apr 4, 2026
Friends recommended Eric to us and was absolutely the best decision made, keeping us informed each step. Highly recommend them
Tara M Apr 4, 2026
Great staff and great service! Thank you Eric’s!
Carl Jennings Apr 4, 2026
It’s great to finally find a shop that’s this professional, efficient and reliable. 10/10 experience highly recommend.
Christopher Telford Apr 4, 2026
BROUGHT MY TESLA AND THEY WENT ABOVE AND BEYOND!! GREAT SERVICE!! INCREDIBLE COMMUNICATION!!
Anthony Caputo Vlogs Apr 4, 2026
Took my car in to have the winter tires removed. First vist since the change from Whitwells. Job was done quickly in a couple of hours. Best of all they cleaned the interior of my car too!! Friendly staff. Thank you.
RGN3 Mar 3, 2026
Excellent auto shop and highly advise anyone to bring in their vehicle for service that they require.
Allen Stokan Jan 1, 2024
My go to place for my car now. I took my car to Eric’s Automotive at the beginning of February & I couldn’t be more happy with the outcome of my car. My car had to have lots of work to be done, and Eric’s automotive made me feel very comfortable with not knowing a lot about cars. I didn’t feel like I was getting scammed at all. They were very polite and very accommodating. They detailed my car on top of the hard work they did. Hands down the best auto shop in hamilton, they’ve earned my full trust. Absolute great work & customer service. I highly recommend!
Julia Lane Mar 3, 2026
These guys are great! I took my parents car in for a seasonal tire change and they also provided a detailed inspection report with recommendations, pictures and explanations of any issues. They also did a vacuum and wipe down as well! I then took my car in for a Safety Standard Certificate (SSC) inspection and seasonal tire change where they helped me understand and determine options for tire issues and also another quick clean!
Christopher Surujbally Nov 11, 2022
I've been using Eric's automotive exclusively for the last number of years and have always been satisfied with their work. They always take the time to explain the details of what needs or can be done. More often than not they've gone above beyond what I would expect from a service garage.
Todd Dowd Jun 6, 2021
Have been absolutely amazing with service for my vehicle. Highly Recommend
Rob Sayles Feb 2, 2026
Fixed what the dealer couldn't! After months of diagnostics on my 2019 Highlander with my local mechanic, AND the Toyota dealership, I tried Eric's based off a review of someone with a similar problem. Shaun and the technician (Zach?) really pulled through. There was a latent electrical wiring issue, somehow related to the ABS Actuator and a trailer harness hookup that took some real thought. They spent the time to trace and properly evaluate what needed to be repaired, and came through. The silver lining to this whole fiasco was that I got introduced to such an all-star shop. If you have any electrical wiring issues, skip the dealership and go right to Erics!
James Muehmer Feb 2, 2026
Absolutely amazing 👏 customer service was so great! After having my truck to 2 other mechanics who couldn't find anything wrong the fabulous guys at Eric's fixed my truck! Thank you, thank you, thank you!!!!!!!
Rebecca Gordon Jan 1, 2026
This is absolutely and without a doubt one of the best auto shops I’ve been too in Hamilton Ontario!!! I had taken My 2014 Chevy Malibu to this shop as it was not starting for some apparent reason so I had it towed over to the shop. I’ve got to say Korey did an excellent service on my vehicle and it is looking absolutely terrific and great!! I highly recommend this shop for those who are looking to get their vehicle fixed or serviced. Very courteous and friendly staff and excellent clean environment.
Abdul Rehman Qaisar Jan 1, 2026
Ron and I pick up our kia soul today from them. The service was amazing. They went up and beyond there service. Reason rates. Our car went there is poor condition and came out there in better form...we will definitely be going back. They even cleaned our car...very impressed. Thank you again Ron and Ginette Pereira
Ginette Pereira Jan 1, 2026
This was my first visit at this new Eric's location. I am very impressed with their service. Even though I just had an oil change they did a full inspection and included a written copy with pricing and photos. They also detailed the interior!! Amazing.
Pat Ward Jan 1, 2026
Excellent service. Solved an unusual electronic issue.
Jack Mersereau Jan 1, 2026
Thank you to the team at Eric’s for the great service! Super helpful, friendly, fast and efficient! Will recommend you guys to all our friends and family. Wishing all the staff a happy and healthy Christmas season 🎄🎄🎄
Debbie Vicentijevic Dec 12, 2025
Hi, well, I'd say thank you very much for your help with my flat tire in the middle of the season, I know your agenda is really busy. Eric made the difference.
Klaus J. Martin Nov 11, 2025
It's a place where customer service is excellent, the service is fast, and the prices are good. Congratulations!
Luis Nino Nov 11, 2025
Eric's Automotive in Hamilton, Ont, has been a good experience for me. I've been to many garages in Hamilton and i can say without a doubt that they are top-notch! The are friendly and professional when you first meet them, They explain in detail what they were going to do regarding repairs (in my case it was the air conditioner) on the vehicle and what it cost up front. The part I was happy about is that they honoured the repairs in a timely manner and they encourage you not to hesitate bringing the vehicle back if there was an issue. I recommend them! Edited to five stars as my husband has brought our cars to Eric’s now many times and the service has been consistently excellent.
L Cunningham Jul 7, 2024
Great experience as always and excellent work on the repairs needed today. You can always trust Eric's for honest advice and support.
Loretta Jaunzarins Nov 11, 2025
Got my car in quickly and the detailed report was very well done.
paul farrauto Nov 11, 2025
I would highly recommend Eric’s Automotive for any service big or small. The staff are friendly, polite and very accommodating. I really appreciated the shuttle service to my home and then being picked up when my car was ready. I will definitely use their service again!
Sal Alfano Apr 4, 2024
I first became a customer at their old location and have followed them to their new location. They answer any and all questions openly and transparently - nothing sketchy here and fantastic customer service. They are also extremely well organized and clearly value their customers and their brand.
Chels B Nov 11, 2025
I was a little concerned when I found out It's not really Whitwell's anymore and Jamie is no longer there but I was very pleasantly surprised. The service was great and detailed. More importantly they found a noise that was elusive that was driving me crazy and no one else could find it including another garage that said it was our shocks, replaced them and the noise was still there. Eric's has our business from now on!
Brian Melnike Oct 10, 2025
Eric’s Automotive has great customer care, they are efficient yet thorough, do honest work and cost-effective. I recommend this auto-shop :-)
S Sharp Oct 10, 2025
My workplace brings their vehicle here, so I thought I’d give them a go. I was impressed. They include pictures of the parts in your car that need fixing, as well as animations that teach you about what these parts do. I’ve learned more about cars by bringing mine here than I have when people tried explaining things to me. Really cool. Staff is also helpful, polite and patient.
Ana Cunha Sep 9, 2025