Welcome toEric’s Automotive!

If I could give six stars, I would. I'm 40 and I've had my cars seen by plenty of mechanics. Not too many, but plenty. Not a single one of those experiences holds a candle to this one. In fact, enough of said experiences were plain bad. Going to Eric's, on the other hand, is like going to a boutique automotive service shop. It'll blow you away, and it won't matter who you are. These fellas won't just fix your car, they'll actually show you how and why they did what they did instead of assume you're mechanically inept.... then they'll clean the thing. The actual work component of this sort of experience is one thing, but these guys actually leave the interior of your car spotless, as if they were never in it at all. Who else does that in this industry? As for the actual service, they made sure to take me through every needed repair (mainly shocks and struts related), step by step, and they're even thoughtful enough to leverage content and visuals to help you decide what to do; All diagnoses in the green section of your report indicates all is gravy, orange means it'll need some addressing at some point, and red's the "do-it-now" alert. They make sure to buy good quality parts, too. No corners cut. How do I know this? Again, they tell you what they buy. You can't put a price on transparency like that. Korey was the gentleman who helped me the entire time, but if his professionalism is an indication of anything, it's that the rest of the staff are top shelf, too. This is exactly how to run a proper automotive service business. This is the kind of service Hamilton was built on, and it's the kind we need a lot more of these days. You're in good hands with Eric's.

Leo Petaccia Dec 12, 2023

This shop has gone out of the way to help me multiple times. HIGHLY recommend them

Collyn Rezsnyak Dec 12, 2023

Great service.

Kim leang Duch Dec 12, 2023

Last year I had a problem with my tires and needed a new set. Being new to the area I called a few different places and Eric’s was the only place that answered their phone and gave me a quote! They were efficient, affordable and most of all honest. They gave me a full report of everything with my car and I was extremely happy with my new tires. Recently I needed my car towed and I called and they remembered me from last time! Once again they were extremely helpful and were able to get me out of a tough situation. They even cleaned my car as a complimentary extra! I cannot thank everyone at Eric’s enough, especially Korey and Kyle for their help and guidance! If I do ever need help with my car again, I will be calling them!

Hannah “Pebbles” Beckett Nov 11, 2023

Absolutely delighted by the high level of professionalism & experience from the moment I'd walked in to get oil; tires; brake lights changed. When the car was ready l'd felt like l have a brand new car! Kyle is exceptional in his customer service delivery & follow thru!

Haj Bcn Nov 11, 2023

A little more expensive than other shops but totally worth it, after every service they will clean your car inside and out.

Jessica Nguyen Nov 11, 2023

Great honest hard working guys 💪 Very happy with this shop

Brooke Vandewater Oct 10, 2023

Service is excellent! Korey took the time to help me learn about my car while I waited. Really helps me better identify and explain future concerns.

Sheri Kennington Oct 10, 2023

As always great service and so easy to work with!

Frank Dominic Apr 4, 2022

Quick, friendly and transparent service. Offers shuttle to and from shop as well as a digital diagnostic report.. small gestures that are really appreciated.

Char Watson Oct 10, 2023

Nothing but positive experiences with Eric’s Automotive. They check in with you after they have serviced your car to ensure that the quality of work is to your satisfaction. In addition, they take the time to photograph the work that need to be done on your vehicle. They even provide a green, yellow and red gradient system that accompanies these photos along with a description of the issue at hand to allow the customer to know the severity of each problem. Having this allows the customer to have a clear understanding of the diagnosis of their vehicle. A nice addition to build a sense of confidence, for sure.

Arun Wright Sep 9, 2023

Eric’s automotive was a fantastic experience. Fixed our flat tire super quick and for a great price. Everyone there was super friendly and welcoming. Would 100% recommend to anyone!!

Abigail Orriss Sep 9, 2023

It was a great experience ! The most exceptional thing they do is taking photos of the areas of the full car where maintenance or repair needs to be done, categorize those according to the priority and provide the quotation for the same to the customers. The have a shuttle service too. Well done Eric’s Automotive 👏 !

Md Fahad Islam Sep 9, 2023

I'm extremely pleased with all the service and work done on my car. The report with photos and videos made the process transparent and clear to understand. They were honest the whole time.

Alejandro Meneses Sep 9, 2023

I needed a new garage thank goodness I found Eric’s. The best service I have had in years. And to clean my car after the repairs..priceless. I’ll be a repeat customer thank you all especially Kyle!!

Suzanne Dice Sep 9, 2023

Best place I’ve ever had a car serviced at in 35 years. So honest and kind. My son and I both take our cars there and we always will. Thank you 🙏.

Jodi Griffiths Sep 9, 2023

If i could of gave them a 6 ****** star i would have every business should go there to see how a business should be run thanks guy for giving me a great experience with my car

Gym On Plains Aug 8, 2023

1st time there for repairs, would highly recommend!! great shop great techs! Thank you! 2nd time there yet again they deliver 110%

Rob C Aug 8, 2023

Highly recommend. They provide a full user friendly report of your vehicle. The work done was completed promptly and my car runs great. Fantastic customer service, Thank you. I will definitely be back.

amber parente Aug 8, 2023

I love that I get my car serviced and never have to lift the hood....ever! I know my car is taken care of

Roberta I 9oohy Watt Jun 6, 2023

Not only did they do a terrific job every time, but they also helped my husband with a few things he could no longer do...thank you Eric & staff for being so kind and caring and thoughtful...

Marianne Vogel Aug 8, 2023

Great service, and fantastic customer service!

Kim Ready Jul 7, 2023

Great garage! Friendly and super professional! Definitely recommend

Justin Beltrano Jul 7, 2023

Couldn't recommend these guys enough. very professional and honest. Everything is explained to you in details. Have complimentary shuttle and detailing serivce. Will definitely stop by in the future for more work

Sepehr Farahmand Jul 7, 2023

I needed my breaks done and am always hesitant about where I get work done as I find that a lot of places try and sell me on extras that I don't necessarily need. I was impressed with the overall inspection and report on my car. Showing me the issues and what that part was necessary for. They were super quick and had my car back to me by the end of the day. I will definitely be back and highly recommend.

Liz Duivenvoorden Jul 7, 2023

Eric is by far the nicest mechanic in Hamilton, very helpful with German cars

Usman Qureshi Jul 7, 2023

Everyone we've encountered at Eric's Automotive were very kind, informative, helpful and understanding to provide us with truthful and detailed information, in writing and with diagrams, about the work to be done and what changed once completed. They've given their best effort to ensure that our car's running smooth and safely, with an added cleaning to both the inside and outside of the car as a welcoming gift to new clients, AND with discounts to keep us coming back if need be. The shop's a very clean and stylish space, and we couldn't be happier with our experience. I fully recommend EA service!

Meghan Guevarra Jul 7, 2023

I love the list of what is right, what needs to be done soon and an overall list of maintenance that should be done soon With pictures I also received a price list of how much each would cost They also cleaned inside my car and washed the outside Very happy will be going back

verna jonasson Jul 7, 2023

Professional and straight to business, Quality work and service with integrity. Recommended !

Johan Alucema Jun 6, 2023

Always a pleasure to deal with the team here! Top notch service and communication. If you are in the market for a mechanic, look no further.

Reid Karges Jun 6, 2023

Service was excellent and provided in a timely manner!

Ionatan Stan Jun 6, 2023

excellent

John Gehrke Jun 6, 2023

Very thorough work and friendly staff. They were very clear with what needed to be done and how long it would take. I will be taking my car back to them.

Lisa Ferriss Jun 6, 2023

My father was a mechanic, and I do a lot of stuff on my own, so I know the business and trade pretty well. This place is excellent. Customer service is great - shuttle to and from home, clear outline of diagnostics and cost, and repairs and costs, and the bonus washing inside and out, something I myself have not done in far too long. Their diagnostic report is thorough and fully costed out (except one part they were having trouble getting a price on from the dealer - not their fault). I had an exhaust problem, expected to have to replace a lot of expensive stainless steel, instead they noted it was brackets and hangers and did a weld repair quickly and for much lower cost. Many unscrupulous places would have replaced a bunch of exhaust parts to make more money. This aspect of the service alone means Eric's is that most valuable of repair shops - a trustworthy one. Highly recommended.

Matthew McGarvey Jun 6, 2023

Went to get my back shocks replaced and can’t say enough great things about the overall service. They even washed my smelly car lol! Will definitely be back!

Jayne Jun 6, 2023

Have visited numerous times and always receive amazing customer service. Highly recommend to anyone in the area!

Chloe Champion May 5, 2023

Recently went to Eric's Automotive for the first time to get a CEL checked. The staff was very friendly and transparent with all associated costs prior to performing the services. Very happy with the amount of time it took to service as well. I will definitely be going back for future services. -Kevin

k g May 5, 2023

This is the place to go, I've brought them 2 of my vehicles and am always 100% satisfied with the results. They're very thorough and transparent so you know you're not getting ripped off and they don't try to force work on you. They also take care of your vehicle as of it was their own. I highly recommend Eric's for all of your auto needs.

Krysty Trucking May 5, 2023

Amazing customer service! Great communication and value.

Kelly McCluskey May 5, 2023

Had many things replaced or repaired at Eric’s. Each time has been a pleasant experience. They are stroaght forward on explain problems/solutions. Pricing is fair and if there are any issues after a repair they are more than happy to rectify them. Korey and the rest of the team are top notch.

Evil Genius (Evil Genius Productions) May 5, 2023

Fantastic experience with them. Transparency in pricing and everything. Left a car to get checked before buying, they did a comprehensive pre check on it and helped me dodge a bullet by buying a junk car which would have turned out to be a money pit.

tapasvi lingesh May 5, 2023

The work was done at a reasonable cost and in the time promised. The staff is always respectful and courteous. The next scheduled visit is always programmed into the computer so I know when a service visit is due. As a bonus, they wash the car when the work is done.

Peter Hall May 5, 2023

My wife and I were stunned at how thorough and organized our report for our vehicle was. The staff efficiently communicated any issues that arose from our initial discussion and always had many options available which lessened the burden we had with a vehicle we inherited.

BrOkEn CoMPaSs Apr 4, 2023