Category: Blog

Excellent service. Reasonable priced. Eric, thank you for a great costumer service.

Geo Z Apr 4, 2026

Efficient and fair. Good advice.

Kenneth Taylor Apr 4, 2026

Had issues with my car not firing right. Eric's diagnosed the problem, And they were finished very quickly, considering I just walked in off the street. Received a free Uber ride home, & they cleaned my floor mats ! Now that's service ! Thanks.

Louis Vecchioni Apr 4, 2026

Both Eric and Korey were kind and knowledgeable regarding the repair and maintenance of my vehicle. Eric walked me through my vehicle report and gave me an idea of the maintenance my car will need in the future. I noticed my floor mats were clean too, thank you for that! Appreciate the excellent service.

Sarah Hines Apr 4, 2026

First of all if I could leave more than 5 stars I definitely would! I’m so happy with the service at Eric’s. They went above and beyond to fit my car in to make sure I was safely on the road for my commute to work! Professional, friendly, accommodating! I really like the service report they send - it breaks down what is good with your vehicle, what needs to be done, and what is upcoming. It’s visual and easy to understand! Thanks so much Eric!!

Shivonne Lewis Apr 4, 2026

Friends recommended Eric to us and was absolutely the best decision made, keeping us informed each step. Highly recommend them

Tara M Apr 4, 2026

Great staff and great service! Thank you Eric’s!

Carl Jennings Apr 4, 2026

It’s great to finally find a shop that’s this professional, efficient and reliable. 10/10 experience highly recommend.

Christopher Telford Apr 4, 2026

Great Service. Eric went above and beyond. Even let me drive his truck. Thanks for everything.

890mikes Nov 11, 2025

BROUGHT MY TESLA AND THEY WENT ABOVE AND BEYOND!! GREAT SERVICE!! INCREDIBLE COMMUNICATION!!

Anthony Caputo Vlogs Apr 4, 2026

Took my car in to have the winter tires removed. First vist since the change from Whitwells. Job was done quickly in a couple of hours. Best of all they cleaned the interior of my car too!! Friendly staff. Thank you.

RGN3 Mar 3, 2026

Excellent auto shop and highly advise anyone to bring in their vehicle for service that they require.

Allen Stokan Jan 1, 2024

My go to place for my car now. I took my car to Eric’s Automotive at the beginning of February & I couldn’t be more happy with the outcome of my car. My car had to have lots of work to be done, and Eric’s automotive made me feel very comfortable with not knowing a lot about cars. I didn’t feel like I was getting scammed at all. They were very polite and very accommodating. They detailed my car on top of the hard work they did. Hands down the best auto shop in hamilton, they’ve earned my full trust. Absolute great work & customer service. I highly recommend!

Julia Lane Mar 3, 2026

These guys are great! I took my parents car in for a seasonal tire change and they also provided a detailed inspection report with recommendations, pictures and explanations of any issues. They also did a vacuum and wipe down as well! I then took my car in for a Safety Standard Certificate (SSC) inspection and seasonal tire change where they helped me understand and determine options for tire issues and also another quick clean!

Christopher Surujbally Nov 11, 2022

I've been using Eric's automotive exclusively for the last number of years and have always been satisfied with their work. They always take the time to explain the details of what needs or can be done. More often than not they've gone above beyond what I would expect from a service garage.

Todd Dowd Jun 6, 2021

Have been absolutely amazing with service for my vehicle. Highly Recommend

Rob Sayles Feb 2, 2026

Fixed what the dealer couldn't! After months of diagnostics on my 2019 Highlander with my local mechanic, AND the Toyota dealership, I tried Eric's based off a review of someone with a similar problem. Shaun and the technician (Zach?) really pulled through. There was a latent electrical wiring issue, somehow related to the ABS Actuator and a trailer harness hookup that took some real thought. They spent the time to trace and properly evaluate what needed to be repaired, and came through. The silver lining to this whole fiasco was that I got introduced to such an all-star shop. If you have any electrical wiring issues, skip the dealership and go right to Erics!

James Muehmer Feb 2, 2026

Absolutely amazing 👏 customer service was so great! After having my truck to 2 other mechanics who couldn't find anything wrong the fabulous guys at Eric's fixed my truck! Thank you, thank you, thank you!!!!!!!

Rebecca Gordon Jan 1, 2026

This is absolutely and without a doubt one of the best auto shops I’ve been too in Hamilton Ontario!!! I had taken My 2014 Chevy Malibu to this shop as it was not starting for some apparent reason so I had it towed over to the shop. I’ve got to say Korey did an excellent service on my vehicle and it is looking absolutely terrific and great!! I highly recommend this shop for those who are looking to get their vehicle fixed or serviced. Very courteous and friendly staff and excellent clean environment.

Abdul Rehman Qaisar Jan 1, 2026

Ron and I pick up our kia soul today from them. The service was amazing. They went up and beyond there service. Reason rates. Our car went there is poor condition and came out there in better form...we will definitely be going back. They even cleaned our car...very impressed. Thank you again Ron and Ginette Pereira

Ginette Pereira Jan 1, 2026

This was my first visit at this new Eric's location. I am very impressed with their service. Even though I just had an oil change they did a full inspection and included a written copy with pricing and photos. They also detailed the interior!! Amazing.

Pat Ward Jan 1, 2026

Excellent service. Solved an unusual electronic issue.

Jack Mersereau Jan 1, 2026

Thank you to the team at Eric’s for the great service! Super helpful, friendly, fast and efficient! Will recommend you guys to all our friends and family. Wishing all the staff a happy and healthy Christmas season 🎄🎄🎄

Debbie Vicentijevic Dec 12, 2025

Hi, well, I'd say thank you very much for your help with my flat tire in the middle of the season, I know your agenda is really busy. Eric made the difference.

Klaus J. Martin Nov 11, 2025

It's a place where customer service is excellent, the service is fast, and the prices are good. Congratulations!

Luis Nino Nov 11, 2025

Eric's Automotive in Hamilton, Ont, has been a good experience for me. I've been to many garages in Hamilton and i can say without a doubt that they are top-notch! The are friendly and professional when you first meet them, They explain in detail what they were going to do regarding repairs (in my case it was the air conditioner) on the vehicle and what it cost up front. The part I was happy about is that they honoured the repairs in a timely manner and they encourage you not to hesitate bringing the vehicle back if there was an issue. I recommend them! Edited to five stars as my husband has brought our cars to Eric’s now many times and the service has been consistently excellent.

L Cunningham Jul 7, 2024

Great experience as always and excellent work on the repairs needed today. You can always trust Eric's for honest advice and support.

Loretta Jaunzarins Nov 11, 2025

Got my car in quickly and the detailed report was very well done.

paul farrauto Nov 11, 2025

I would highly recommend Eric’s Automotive for any service big or small. The staff are friendly, polite and very accommodating. I really appreciated the shuttle service to my home and then being picked up when my car was ready. I will definitely use their service again!

Sal Alfano Apr 4, 2024

I first became a customer at their old location and have followed them to their new location. They answer any and all questions openly and transparently - nothing sketchy here and fantastic customer service. They are also extremely well organized and clearly value their customers and their brand.

Chels B Nov 11, 2025

I was a little concerned when I found out It's not really Whitwell's anymore and Jamie is no longer there but I was very pleasantly surprised. The service was great and detailed. More importantly they found a noise that was elusive that was driving me crazy and no one else could find it including another garage that said it was our shocks, replaced them and the noise was still there. Eric's has our business from now on!

Brian Melnike Oct 10, 2025

Eric’s Automotive has great customer care, they are efficient yet thorough, do honest work and cost-effective. I recommend this auto-shop :-)

S Sharp Oct 10, 2025

My workplace brings their vehicle here, so I thought I’d give them a go. I was impressed. They include pictures of the parts in your car that need fixing, as well as animations that teach you about what these parts do. I’ve learned more about cars by bringing mine here than I have when people tried explaining things to me. Really cool. Staff is also helpful, polite and patient.

Ana Cunha Sep 9, 2025

Wow! Excellent service. Very friendly. Quick and easy service. Nice little extras to show they care like a little gift bag in the car at pick up and they vacuum and wiped down inside the car free of charge! Would definitely recommend. Needed a safety certificate and they were fare priced.

Laura I Sep 9, 2025

Amazing customer service. It can feel a little daunting taking my car in but Korey walked me through everything, my cars inspection was well documented, everything was thoroughly explained to me. Will definitely bring my car back for service in the future!

Rebekah Short Jul 7, 2025

The staff was friendly and professional. The systems in place provide a thorough evaluation of your vehicle’s needs and allows you to make an informed decision. The work was done in a timely manner and on budget with the estimate. I was extremely impressed with the service provided and will be back.

Thomas Shears Jul 7, 2025

My family seriously appreciates the attention, cleanliness, knowledge and professionalism Eric's Automotive offers to the community. Thank you for being an asset to our car loving family. We will forever work with your business - Brennan W

HAMILTON VINYL Jul 7, 2025

First time visit to this business. Needed work on AC unit in my car. Let me say this, they are polite, professional, and courteous. This is how a business should run. I felt valued and respected. Complementary car clean, photos taken of car and recommendations. No pressure. Their service is top shelf and would definitely recommend and go back.

Josh Mamer Jul 7, 2025

Eric’s Automotive was so helpful in a pinch. They were able to take my car in sooner than expected, and everything has been working perfectly since. Thank you to Korey for helping me out, and making this a seamless process. I would recommend their services.

Alexandra Piccolo Jul 7, 2025

I am very happy with this Auto shop! Korey at the front desk is very welcoming and kind! All the guys in the shop know what they are doing! Thank you for such great service!

The After Glow Jul 7, 2025